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MS-900: Microsoft 365 Fundamentals Sample Questions
- Article
- 09/23/2022
- 27 minutes to read
In this article
Last Updated: 4/27/2022
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User Guide
These sample questions are intended to provide an overview of the style, wording, and difficulty of the questions that you are likely to experience on this exam. These questions are not the same as what you will see on the exam nor is this document illustrative of the length of the exam or its complexity (e.g., you may see additional question types, multiple case studies, and possibly labs). These questions are examples only to provide insight into what to expect on the exam and help you determine if additional preparation is required.
In the first section, you will find the questions without answers so that you can test your knowledge. In the second section, the answer, a rationale, and a URL that will link you to additional information is provided immediately below each question.
Questions
Question # 1 (Multiple Choice)
Which three sources does Microsoft Viva Learning source content from? Each correct answer presents a complete solution.
A. Skillsoft
B. LinkedIn Learning
C. Microsoft Learn training
D. Microsoft Learn documentation E. Microsoft support sites
Question # 2 (Multiple Choice)
A company wants to migrate on-premises applications to hybrid cloud deployments over time.
You need to ensure that the service supports hybrid deployments.
Which three options support hybrid deployments?
A. Exchange
B. SharePoint
C. Microsoft Sway
D. Microsoft Viva Insights
E. Skype for Business
F. Microsoft Stream
Question # 3 (Sentence Completion)
Select the answer that correctly completes the sentence.
A company decides to move the order processing applications to the cloud and needs to calculate the estimated cost benefits in migrating your workloads to Azure. You do not know which specific resources you will need. The estimates should include computing costs, data center costs, networking costs, storage costs, and information technology administrative costs for five (5) years.
______________ allows you to estimate the cost savings you can realize by migrating your workloads to Azure.
A. Pricing Calculator
B. Total Cost of Ownership Calculator
C. Dynamics 365
D. Microsoft Excel
Question # 4 (Multiple Choice)
Which two options allow an organization to store files and enable collaboration with different teams both internally and externally?
A. Microsoft Dynamics 365
B. Sway
C. SharePoint
D. Intune
E. OneDrive
Question # 5 (Matching)
Match the appropriate product on the left to the correct description on the right.
A. Yammer | 1. Enterprise social network that enables community collaboration and idea-sharing for your organization. |
B. Microsoft Teams | 2. Video service that allows you to upload, watch, and share videos in a secure manner. Share video content of meetings, training sessions, classes, and live events to help facilitate collaboration for your organization's teams. |
C. Microsoft Viva | 3. rapidly provisions and runs new environments with the knowledge that they are in line with the organization’s compliance requirements |
D. Microsoft Stream | 4. Service that provides a central point of access that your teams can use to work together on their projects through chat-based workspaces. |
Question # 6 (Matching))
Match the appropriate product on the left to the correct description on the right.
A. Webhooks | 1. Create chatbots without writing any code. |
B. Power Virtual Agents | 2. Embed interactive Power BI reports in user’s Microsoft Teams channels and chats. |
C. Connectors | 3. Enable your external services to send messages to your Teams channels through an HTTP endpoint. |
D. Tabs | 4. A way for your users to subscribe to receive alerts and information from your web services. |
Question # 7 (Multiple Choice)
A company purchases three hundred and twenty (320) Microsoft 365 E3 licenses. The company also purchases one hundred and twenty (120) Microsoft 365 E5 licenses. You install Microsoft 365 Apps to four hundred and forty (440) devices using Microsoft Endpoint Configuration Manager.
How often must you connect to the internet to ensure that your license remains active on the device?
A. 30
days
B. 60 days
C. 90 days
D. 120 days
Question # 8 (Sentence Completion)
Select the answer that correctly completes the sentence.
Windows-as-a-Service offers servicing channels as a method of controlling the frequency at which organizations deploy Windows 10 features. Servicing channels allow you to control how and when updates are applied.
The ___________ channel receives Windows features before general release, often during development. This allows organizations to test and evaluate new features and provide feedback to Microsoft.
A. Insider preview
B. Semi-annual
C. Long-term servicing
D. General Availability
Question # 9 (Sentence Completion)
Select the answer that correctly completes the sentence.
You need to use Artificial Intelligence (AI) to provide insights into the working habits of individuals and organizations. The required metrics to capture include:
- Day-to-day collaboration in the organization
- Meeting’s overview
- Management and coaching
- Internal networks
- External collaboration
- Teams’ collaboration
___________ helps you understand how your organization invests its time by giving insight into how groups collaborate across the organization.
A. MyAnalytics
B. Workplace Analytics
C. SharePoint Admin Center
D. Intune Admin Center
Question # 10 (Multiple Choice)
An organization experiences an identity theft attack. You need to ensure that the company is protected from future attacks. You suggest implementing a zero-trust model and the security improvements should cover areas such as:
- Identities: use strong authentication
- Devices: gain visibility of devices for health and compliance
- Application: discover shadow IT applications
- Network: implement segmentation, real-time threat protection, end-to-end encryption
- Infrastructure: assess for version, configuration, and JIT access, and use telemetry to detect attacks and anomalies
- Data: should be classified, labeled, and encrypted based on its attributes
What is the underlying theory behind the zero-trust security model?
A. Trust no one, verify everything
B. Only trust verified sources
C. Trust once, verify sometimes
D. Trust some unverified sources
Question # 11 (Multiple Choice)
You are securing a company’s work environment and its resources. To increase security, users must confirm their identity when signing in by using a one-time passcode.
You need to set up the system.
What should you set up?
A. Windows Hello
B. Multifactor authentication
C. Passwordless
authentication
D. Basic password
Question # 12 (Matching)
Match the appropriate product on the left to the correct descriptions on the right. Each correct answer presents a complete solution.
A. Microsoft Defender for Identity | 1. Protects devices in the network by preventing, detecting, investigating, and responding to advanced threats. |
B. Microsoft Defender for Endpoint | 2. Acts as a solution between the user and the provider to provide control over data travel and sophisticated analytics to identify cyberthreats across cloud services. |
C. Microsoft Cloud App Security | 3. Uses Azure Active Directory signals to identify, detect, and investigate advanced threats, compromised identities, and malicious insider actions. |
D. Microsoft Defender for Office 365 | 4. Protects organizations against malicious threats posed by email messages, links (URLs), and collaboration tools. |
Question # 13 (Sentence Completion)
Select the answer that correctly completes the sentence.
You need to analyze the security posture within your organization to enable opportunities for improvements in Microsoft 365 identities, data, apps, devices, and infrastructure.
You need to:
- report on the current state of the organization's security posture
- improve their security posture by providing discoverability, visibility, guidance, and control
- compare with benchmarks and establish key performance indicators (KPIs)
Microsoft _______________is a representation of your organization’s security posture and your opportunity to improve it.
A. Secure Score
B. Azure Sentinel
C. Defender for Identity (MSDI)
D. Defender for Endpoint (MSDE)
Question # 14 (Sentence Completion)
Your company recently implemented controls to prevent external risks. The next step is to improve the security architecture of internal risks. You need to monitor illegal, inappropriate, unauthorized, or unethical behavior and actions by employees and managers including:
- leaks of sensitive data and data spillage
- confidentiality violations
- intellectual property (IP) theft
- fraud
- insider trading
- regulatory compliance violations
To manage insider risk, you need to implement an insider risk management workflow.
What are the three components of this workflow?
A. Policies
B. Alerts
C. Triage
D. eDiscovery E. Customer Lockbox
Question # 15 (Sentence Completion)
Select the answer that correctly completes the sentence.
You need to ensure that all sensitive data is identified and labeled according to your organization’s policies and procedures. You need to create these five labels to organize the data:
- Personal
- Public
- General
- Confidential
- Highly Confidential
________________ is a cloud-based solution that helps an organization classify and optionally protect its documents and emails by applying labels.
A. Azure Information Protection
B. Data classification
C. Records management
D. Office 365 Message Encryption
Question # 16 (Multiple Choice)
A company plans to implement Microsoft 365 Enterprise for a phone system deployment. The company wants to minimize costs.
You need to recommend plans for the company.
Which two plan types can the company use? Each correct answer presents a complete solution.
A. Microsoft 365 E3
B. Microsoft 365 E5
C. Microsoft 365 Business Voice
D. Office 365 E3
E. Office 365 E5
Question # 17 (Multiple Choice)
A company wants to implement Intune and Azure Information Protection (AIP).
You need to recommend a business subscription for the company.
What should you recommend?
A. Business Basic B. Apps for business
C. Business Standard
D. Business Premium
Question # 18 (Multiple Choice)
Your company purchased a Microsoft 365 subscription and a Microsoft Azure support plan. As part of your governance and risk framework, your company only implements Azure services that have Azure support available.
Which two services from Microsoft lifecycle can you implement?
A. Private preview
B. Public preview
C. General Availability (GA)
D. End of Support
Question # 19 (Matching)
Match the appropriate support type on the left with the correct description on the right.
A. Microsoft 365 Support and Recovery Assistant | 1. Bot in the Microsoft 365 admin center to quickly find answers to support related questions. |
B. FastTrack for Microsoft 365 | 2. Receive an on-site support, dedicated technical account manager, and access to advisory services. |
C. Premier Support for Microsoft 365 | Dedicated Microsoft engineers, project managers, and resources to help deploy Microsoft 365 services and resolve issues along the way. |
D. Microsoft Partner | 4. Support directly through a certified Microsoft 365 Cloud Solution Provider. |
E. Microsoft 365 community support | 5. Collaborate with others and use the Microsoft 365 support forms to ask questions and solve issues with members from Microsoft and the public. |
Question # 20 (Multiple Choice)
You need to complete the following tasks for an Office 365 tenant:
- View a list of the features that were recently updated in the tenant.
- View service incident, typically involving noticeable user impact.
- View advisories
- View history of service incidents and advisories that have been resolved.
- Track the status of issues reported by people in your organization over the last thirty (30) days.
Which option is necessary to accomplish all these tasks in the Office 365 administrative portal?
A. Service health
B. Reports
C. Customer Lockbox
D. Setup
Questions and Answers
Question # 1 (Multiple Choice)
Which three sources does Microsoft Viva Learning source content from? Each correct answer presents a complete solution.
A.
Skillsoft
B. LinkedIn Learning
C. Microsoft Learn training
D. Microsoft Learn documentation
E. Microsoft support sites
Answer: | A AND B AND C |
Objective: | 1.1. Describe the different types of cloud services available Describe cloud-based productivity solutions for organizations and individuals |
Rationale: | Microsoft Viva is a productivity suite provided in Microsoft 365 for organizations to improve employee experience. Viva includes content from Microsoft Learn, LinkedIn Learning, and third-party sources including Skillsoft. Viva does not include content from Microsoft Learn documentation or Microsoft support sites. |
URL: | Microsoft Viva Learning //learn.microsoft.com/training/modules/engage-employees-with-microsoft-stream-teams-yammer/3a-employee-experience-viva Configuring Microsoft Viva //learn.microsoft.com/viva/learning/content-sources-365-admin-center |
Question # 2 (Multiple Choice)
A company wants to migrate on-premises applications to hybrid cloud deployments over time.
You need to ensure that the service supports hybrid deployments.
Which three options support hybrid deployments?
A. Exchange
B. SharePoint
C. Microsoft Sway
D. Microsoft Viva Insights
E. Skype for Business
F. Microsoft Stream
Answer: | A AND B AND E |
Objective: | 1.2 Describe the benefits of and considerations for using a cloud service instead of on-premises services |
Rationale: | Exchange, SharePoint, Skype for Business can be deployed in hybrid mode, other options are cloud-only. |
URL: | Hybrid applications support- //learn.microsoft.com/microsoft-365/solutions/cloud-architecture-models?view=o365-worldwide |
Question # 3 (Sentence Completion)
Select the answer that correctly completes the sentence.
A company decides to move the order processing applications to the cloud and needs to calculate the estimated cost benefits in migrating your workloads to Azure. You do not know which specific resources you will need. The estimates should include computing costs, data center costs, networking costs, storage costs, and information technology administrative costs for five (5) years.
______________ allows you to estimate the cost savings you can realize by migrating your workloads to Azure.
A. Pricing Calculator
B. Total Cost of Ownership Calculator
C. Dynamics 365
D. Microsoft Excel
Answer: | B |
Objective: | 1.2 Describe the benefits of and considerations for using a cloud service instead of on-premises services |
Rationale: | Total Cost of Ownership (TCO) Calculator - estimates the cost savings you can realize by migrating your workloads to Azure |
URL: | TCO calculator - //azure.microsoft.com/pricing/tco/calculator/ |
Question # 4 (Multiple Choice)
Which two options allow an organization to store files and enable collaboration with different teams both internally and externally?
A. Microsoft Dynamics 365
B. Sway
C. SharePoint
D. Intune
E. OneDrive
Answer: | C AND E |
Objective: | 2.1 Identify core Microsoft 365 capabilities |
Rationale: | SharePoint- SharePoint is the cloud evolution of Microsoft SharePoint Server. It is a cloud service that enables you to store, organize, and add third-party apps, access information from almost any device, and allow sharing with external people by default, all by using a web-browser. It helps you create team or communication-focused sites for efficient collaboration and communication. Internal users with an appropriate Microsoft 365 or SharePoint license can use
SharePoint. They can share files or folders with others inside or outside the organization. Sharing outside the organization can be controlled by site administrators One-Drive- Use OneDrive to store and access your files. OneDrive works seamlessly with Microsoft 365 and comes pre-installed with Windows. When you synchronize your files to your desktop, you can work offline. And you can access your files on Windows, Mac, or mobile devices. |
URL: | SharePoint- //learn.microsoft.com/training/modules/file-storage-sharing-with-onedrive-sharepoint/ One Drive: //learn.microsoft.com/training/modules/microsoft-365-productivity-teamwork-solutions/8-file-storage-share |
Question # 5 (Matching)
Match the appropriate product on the left to the correct description on the right.
A. Yammer | 1. Enterprise social network that enables community collaboration and idea-sharing for your organization. |
B. Microsoft Teams | 2. Video service that allows you to upload, watch, and share videos in a secure manner. Share video content of meetings, training sessions, classes, and live events to help facilitate collaboration for your organization's teams. |
C. Microsoft Viva | 3. Service that brings together communications, knowledge, learning, resources, and insights into an integrated experience that empowers people and teams to be the best, from any location. |
D. Microsoft Stream | 4. Service that provides a central point of access that your teams can use to work together on their projects through chat-based workspaces. |
Answer: | A1, B4, C3, D2 |
Objective: | 2.1 Identify core Microsoft 365 capabilities |
Rationale: | Yammer- Enterprise Social network that helps facilitate community collaboration and idea-sharing for your organization. Viva- Tool that brings together communications, knowledge, learning, resources, and insights into an integrated experience that empowers people and teams to be the best, from anywhere Stream- Microsoft Stream is a video service that allows members of your organization to upload, watch, and share videos in a secure manner. Microsoft Stream makes it possible for you to share video content of meetings, training sessions, classes, and live events to help facilitate collaboration for your organization's teams. Microsoft Teams- Tool that provides a central point of access that your teams can use to work together on their projects through chat-based workspaces. |
URL: | Yammer- //learn.microsoft.com/training/modules/engage-employees-with-microsoft-stream-teams-yammer/4-connect-yammer?ns-enrollment-type=LearningPath&ns-enrollment-id=learn.wwl.m365-productivity-teamwork-solutions
Viva- //learn.microsoft.com/training/modules/engage-employees-with-microsoft-stream-teams-yammer/3a-employee-experience-viva Stream- //learn.microsoft.com/training/modules/engage-employees-with-microsoft-stream-teams-yammer/5-use-stream-engagement MS teams- //learn.microsoft.com/training/modules/engage-employees-with-microsoft-stream-teams-yammer/2-chat-collaborate-teams |
Question # 6 (Matching)
Match the appropriate product on the left to the correct description on the right.
A. Webhooks | 1. Create chatbots without writing any code. |
B. Power Virtual Agents | 2. Embed interactive Power BI reports in user’s Microsoft Teams channels and chats. |
C. Connectors | 3. Enable your external services to send messages to your Teams channels through an HTTP endpoint. |
D. Tabs | 4. A way for your users to subscribe to receive alerts and information from your web services. |
Answer: | A3, B1, C4, D2 |
Objective: | Objective: 2.2 Describe Microsoft 365 collaboration solutions |
Rationale: | Tabs- These apps can be added directly to Teams by creating tabs for those apps. Apps can be accessed from the tabs. It will have the least administrative overhead. Power Virtual Agents:- Users can create chatbots using Power Virtual Agents without writing any code. Users can then integrate those bots into Microsoft Teams by publishing the bots and making them reachable to Microsoft Teams from the Power Virtual Agents portal. Webhooks- Microsoft Teams enables your users with outgoing webhooks, incoming webhooks. Outgoing webhooks enable your users to send text-based messages to your organization's web services. Your services can then respond with a message consisting of text or a card that includes text and image-type content. Incoming webhooks are also available. Incoming webhooks enable your external services to send messages to your Teams channels through an HTTP endpoint. This is useful for notification and tracking tools. Connectors- Connectors are a way for your users to subscribe to receive alerts and information from your web services. |
URL: | Extend Teams with Power Platform and apps- //learn.microsoft.com/training/modules/engage-employees-with-microsoft-stream-teams-yammer/6-extend-teams-power-platform-apps |
Question # 7 (Multiple Choice)
A company purchases three hundred and twenty (320) Microsoft 365 E3 licenses. The company also purchases one hundred and twenty (120) Microsoft 365 E5 licenses. You install Microsoft 365 Apps to four hundred and forty (440) devices using Microsoft Endpoint Configuration Manager.
How often must you connect to the internet to ensure that your license remains active on the device?
A.
30 days
B. 60 days
C. 90 days
D. 120 days
Answer: | A |
Objective: | 2.3. Describe enterprise mobility, management concepts, and deployment options |
Rationale: | You will need to connect at least once every 30 days to ensure your license is still active. |
URL: | Explore Microsoft 365 Apps- //learn.microsoft.com/training/modules/get-more-done-with-office-across-devices/2-microsoft-365-apps-outlook-word-excel-powerpoint |
Question # 8 (Sentence Completion)
Select the answer that correctly completes the sentence.
Windows-as-a-Service offers servicing channels as a method of controlling the frequency at which organizations deploy Windows 10 features. Servicing channels allow you to control how and when updates are applied.
The ___________ channel receives Windows features before general release, often during development. This allows organizations to test and evaluate new features and provide feedback to Microsoft.
A. Insider preview
B. Semi-annual
C. Long-term servicing
D. General Availability
Answer: | A |
Objective: | 2.3. Describe enterprise mobility, management concepts, and deployment options |
Rationale: | Insider preview. This channel receives Windows features before general release, often during development. This allows organizations to test and evaluate new features and provide feedback to Microsoft. |
URL: | Describe Windows-as-a-Service- //learn.microsoft.com/training/modules/get-done-stay-secure-with-windows-10/2-windows-service |
Question # 9 (Sentence Completion)
Select the answer that correctly completes the sentence.
You need to use Artificial Intelligence (AI) to provide insights into the working habits of individuals and organizations. The required metrics to capture include:
- Day-to-day collaboration in the organization
- Meeting’s overview
- Management and coaching
- Internal networks
- External collaboration
- Teams’ collaboration
___________ helps you understand how your organization invests its time by giving insight into how groups collaborate across the organization.
A. MyAnalytics
B. Workplace Analytics
C. SharePoint Admin Center
D. Intune Admin Center
Answer: | B |
Objective: | 2.4 Describe analytics capabilities in Microsoft 365 |
Rationale: | MyAnalytics and Workplace Analytics are becoming part of Microsoft Viva (Insights). Viva Insights helps you understand how your organization invests its time by giving you insight into how groups collaborate across an organization. |
URL: | MyAnalytics dashboard | Microsoft Docs Workplace Analytics service description - Service Descriptions | Microsoft Docs |
Question # 10 (Multiple Choice)
An organization experiences an identity theft attack. You need to ensure that the company is protected from future attacks. You suggest implementing a zero-trust model and the security improvements should cover areas such as:
- Identities: use strong authentication
- Devices: gain visibility of devices for health and compliance
- Application: discover shadow IT applications
- Network: implement segmentation, real-time threat protection, end-to-end encryption
- Infrastructure: assess for version, configuration, and JIT access, and use telemetry to detect attacks and anomalies
- Data: should be classified, labeled, and encrypted based on its attributes
What is the underlying theory behind the zero-trust security model?
A. Trust no one, verify everything
B. Only trust verified sources
C. Trust once, verify
sometimes
D. Trust some unverified sources
Answer: | A |
Objective: | Objective: 3.1 Explain zero-trust security principles for Microsoft 365 |
Rationale: | Zero Trust assumes everything is on an open and untrusted network, even resources behind the firewalls of the corporate network. The Zero Trust model operates on the principle of “trust no one, verify everything.” |
URL: | Describe the zero-trust methodology- //learn.microsoft.com/training/modules/describe-security-concepts-methodologies/2-describe-zero-trust-methodology |
Question # 11 (Multiple Choice)
You are securing a company’s work environment and its resources. To increase security, users must confirm their identity when signing in by using a one-time passcode.
You need to set up the system.
What should you set up?
A. Windows Hello
B. Multifactor authentication
C. Passwordless authentication
D. Basic password
Answer: | B |
Objective: | 3.2 Describe the purpose and value of implementing multi-factor authentication (MFA) |
Rationale: | You can configure multifactor authentication to use one-time passwords by using the multi-factor authentication app, SMS, or phone calls to provide enhanced security. Windows Hello uses biometrics (fingerprints, facial recognition) to authenticate users. Passwordless authentication uses apps (such as the Microsoft Authenticator app) to manage authentication. |
URL: | //www.microsoft.com/security/business/identity-access-management/mfa-multi-factor-authentication |
Question # 12 (Matching)
Match the appropriate product on the left to the correct descriptions on the right. Each correct answer presents a complete solution.
A. Microsoft Defender for Identity | 1. Protects devices in the network by preventing, detecting, investigating, and responding to advanced threats. |
B. Microsoft Defender for Endpoint | 2. Acts as a solution between the user and the provider to provide control over data travel and sophisticated analytics to identify cyberthreats across cloud services. |
C. Microsoft Cloud App Security | 3. Uses Azure Active Directory signals to identify, detect, and investigate advanced threats, compromised identities, and malicious insider actions. |
D. Microsoft Defender for Office 365 | 4. Protects organizations against malicious threats posed by email messages, links (URLs), and collaboration tools. |
Answer: | A3, B1, C2, D4 |
Objective: | 3.3 Identify core Microsoft 365 capabilities |
Rationale: | Microsoft Defender for Identity uses Active Directory signals to identify, detect, and investigate advanced threats, compromised identities, and malicious insider actions. Microsoft Defender for Endpoint protects devices in the network by preventing, detecting, investigating, and responding to advanced threats. Microsoft Cloud App Security acts as a solution between the user and the provider to provide control over data travel and sophisticated analytics to identify cyberthreats across cloud services. Microsoft Defender for Office 365 protects organizations against malicious threats posed by email messages, links (URLs), and collaboration tools. |
URL: | Discover how enterprises can prevent, detect, and respond to threats //learn.microsoft.com/training/modules/describe-threat-protection-capabilities-of-microsoft-365/3-prevent-detect-respond-to-threats |
Question # 13 (Sentence Completion)
Select the answer that correctly completes the sentence.
You need to analyze the security posture within your organization to enable opportunities for improvements in Microsoft 365 identities, data, apps, devices, and infrastructure.
You need to:
- report on the current state of the organization's security posture
- improve their security posture by providing discoverability, visibility, guidance, and control
- compare with benchmarks and establish key performance indicators (KPIs)
Microsoft _______________is a representation of your organization’s security posture and your opportunity to improve it.
A. Secure Score
B. Azure Sentinel
C. Defender for Identity (MSDI)
D. Defender for Endpoint (MSDE)
Answer: | A |
Objective: | 3.3 Describe threat protection solutions in Microsoft 365 |
Rationale: | Microsoft Secure Score is a representation of your organization’s security posture and your opportunity to improve it. Following the Secure Score recommendations can protect your organization from threats. From a centralized dashboard in the Microsoft 365 security center, organizations can monitor and work on the security of their Microsoft 365 identities, data, apps, devices, and infrastructure. |
URL: | Define your security posture with Microsoft Security Center and Secure Score- //learn.microsoft.com/training/modules/describe-threat-protection-capabilities-of-microsoft-365/4-understand-security-posture Microsoft Azure Sentinel - //learn.microsoft.com/training/modules/describe-threat-protection-capabilities-of-microsoft-365/5-describe-value-intelligent-security-graph MSDI & MSDE- //learn.microsoft.com/training/modules/describe-threat-protection-capabilities-of-microsoft-365/3-prevent-detect-respond-to-threats |
Question # 14 (Multiple Choice)
Your company recently implemented controls to prevent external risks. The next step is to improve the security architecture of internal risks. You need to monitor illegal, inappropriate, unauthorized, or unethical behavior and actions by employees and managers including:
- leaks of sensitive data and data spillage
- confidentiality violations
- intellectual property (IP) theft
- fraud
- insider trading
- regulatory compliance violations
To manage insider risk, you need to implement an insider risk management workflow.
What are the three components of this workflow?
A. Policies
B. Alerts
C. Triage
D. eDiscovery E. Customer Lockbox
Answer: | A, B, C |
Objective: | 3.4. Describe trust, privacy, and compliance solutions in Microsoft 365 |
Rationale: | Insider risk management workflow Policies - Insider risk management policies are created using pre-defined templates and policy conditions that define what risk indicators are examined in Microsoft 365 feature areas. These conditions include how indicators are used for alerts, what users are included in the policy, which services are prioritized, and the monitoring time. Alerts - Alerts are automatically generated by risk indicators that match policy conditions and are displayed in the Alerts dashboard. This dashboard enables a quick view of all alerts needing review, open alerts over time, and alert statistics for your organization. Triage - New activities that need investigation automatically generate alerts that are assigned a Needs review status. Reviewers can quickly identify these alerts and scroll through each to evaluate and triage. Alerts are resolved by opening a new case, assigning the alert to an existing case, or dismissing the alert. As part of the triage process, reviewers can view alert details for the policy match, view user activity associated with the match, see the severity of the alert, and review user profile information. |
URL: | Manage insider risk- //learn.microsoft.com/training/modules/reduce-risk-simplify-discovery-audit-process/2-manage-insider-risk eDiscovery - //learn.microsoft.com/training/modules/reduce-risk-simplify-discovery-audit-process/8-manage-compliance-legal-investigations-with-advanced-ediscovery Increase control with Customer Lockbox- //learn.microsoft.com/training/modules/reduce-risk-simplify-discovery-audit-process/6-increase-control-with-customer-lockbox |
Question # 15 (Sentence Completion)
Select the answer that correctly completes the sentence.
You need to ensure that all sensitive data is identified and labeled according to your organization’s policies and procedures. You need to create these five labels to organize the data:
- Personal
- Public
- General
- Confidential
- Highly Confidential
________________ is a cloud-based solution that helps an organization classify and optionally protect its documents and emails by applying labels.
A. Azure Information Protection
B. Data classification
C. Records management
D. Office 365 Message Encryption
Answer: | A |
Objective: | 3.4. Describe trust, privacy, and compliance solutions in Microsoft 365 |
Rationale: | Azure Information Protection (sometimes referred to as AIP) is a cloud-based solution that helps an organization classify and optionally, protect its documents and emails by applying labels. Labels can be applied automatically by administrators who define rules and conditions, manually by users, or a combination where users are given recommendations. |
URL: | Azure Information Protection & data classification - //learn.microsoft.com/training/modules/describe-information-protection-governance-capabilities-of-microsoft-365/2-discover-identify-important-information Records Management - //learn.microsoft.com/training/modules/describe-information-protection-governance-capabilities-of-microsoft-365/4-govern-data Office 365 Message Encryption - - //learn.microsoft.com/training/modules/describe-information-protection-governance-capabilities-of-microsoft-365/3-protect-sensitive-data |
Question # 16 (Multiple Choice)
A company plans to implement Microsoft 365 Enterprise for a phone system deployment. The company wants to minimize costs.
You need to recommend plans for the company.
Which two plan types can the company use? Each correct answer presents a complete solution.
A. Microsoft 365 E3
B. Microsoft 365 E5
C. Microsoft 365 Business Voice
D. Office 365 E3
E. Office 365
E5
Answer: | B, E |
Objective: | 4.1 Plan, predict, and compare pricing |
Rationale: | Microsoft Phone System is by default included in Microsoft 365 E5 and Office 365 E5 Subscription |
URL: | Compare home, business, and enterprise options //learn.microsoft.com/training/modules/identify-licensing-options-available-microsoft-365/2-compare-home-enterprise-business Compare Office 365 Enterprise Licenses //www.microsoft.com/microsoft-365/enterprise/compare-office-365-plans Compare Microsoft 365 Enterprise Licenses //www.microsoft.com/microsoft-365/compare-microsoft-365-enterprise-plans |
Question # 17 (Multiple Choice)
A company wants to implement Intune and Azure Information Protection (AIP).
You need to recommend a business subscription for the company.
What should you recommend?
A. Business Basic
B. Apps for business
C. Business Standard
D. Business Premium
Answer: | D | ||||||||||||||||||||||||||||||||||||||||
Objective: | 4.2 Identify licensing options available in Microsoft 365 | ||||||||||||||||||||||||||||||||||||||||
Rationale: |
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URL: | Explore the Microsoft 365 subscription options- //learn.microsoft.com/training/modules/what-is-m365/3-m365-subscriptions |
Question # 18 (Multiple Choice)
Your company purchased a Microsoft 365 subscription and a Microsoft Azure support plan. As part of your governance and risk framework, your company only implements Azure services that have Azure support available.
Which two services from Microsoft lifecycle can you implement?
A. Private preview
B. Public preview
C. General Availability (GA)
D. End of Support
Answer: | B, C |
Objective: | 4.3. Describe the Microsoft 365 service lifecycle |
Rationale: | Public preview – During this phase we allow any customer with the proper Azure AD license to evaluate the new feature. Microsoft Customer Support Services will supply support services during this phase, but normal service level agreements do not apply. For new features exposed in the Azure AD Portal, customers can expect to see information banners in the user interface that draw attention to the new experience available during the preview. By clicking on the information
banner customers then opt-in to the preview experience. Generally available (GA) – After the public preview is completed, the feature is open for any licensed customer to use and is supported via all Microsoft support channels. Be aware when a new feature impacts existing functionality, it might change the way you or your users use the functionality. |
URL: | Supplemental Terms of Use for Microsoft Azure Previews- //azure.microsoft.com/support/legal/preview-supplemental-terms/ Describe private, public preview, and general availability releases- //learn.microsoft.com/training/modules/describe-service-life-cycle-microsoft-365/2-private-public-general-availability |
Question # 19 (Matching)
Match the appropriate support type on the left with the correct description on the right.
A. Microsoft 365 Support and Recovery Assistant | 1. Bot in the Microsoft 365 admin center to quickly find answers to support related questions. |
B. FastTrack for Microsoft 365 | 2. Receive an on-site support, dedicated technical account manager, and access to advisory services. |
C. Premier Support for Microsoft 365 | 3. Dedicated Microsoft engineers, project managers, and resources to help deploy Microsoft 365 services and resolve issues along the way. |
D. Microsoft Partner | 4. Support directly through a certified Microsoft 365 Cloud Solution Provider. |
E. Microsoft 365 community support | 5. Collaborate with others and use the Microsoft 365 support forms to ask questions and solve issues with members from Microsoft and the public. |
Answer: | A1, B3, C2, D4, E5 | ||||||||||||||
Objective: | 4.4 Describe support offerings for Microsoft 365 services | ||||||||||||||
Rationale: |
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URL: | Explore support options for Microsoft 365 services- //learn.microsoft.com/training/modules/describe-support-offerings-for-microsoft-365-services/2-explore-support-options |
Question # 20 (Multiple Choice)
You need to complete the following tasks for an Office 365 tenant:
- View a list of the features that were recently updated in the tenant.
- View service incident, typically involving noticeable user impact.
- View advisories
- View history of service incidents and advisories that have been resolved.
- Track the status of issues reported by people in your organization over the last thirty (30) days.
Which option is necessary to accomplish all these tasks in the Office 365 administrative portal?
A. Service health
B. Reports
C. Customer Lockbox
D. Setup
Answer: | A |
Objective: | 4.4 Describe support offerings for Microsoft 365 services |
Rationale: | Service health allows you to: • View a list of the features that were recently updated in the tenant. • View incident or critical service issue, typically involving noticeable user impact. • View Advisories • View History of incidents and advisories that have been resolved. • Track the status of issues reported by people in your organization over the last 30 days. |
URL: | Microsoft 365 admin center- //learn.microsoft.com/microsoft-365/admin/admin-overview/about-the-admin-center?WT.mc_id=M365-MVP-4039827&view=o365-worldwide Customer lockbox- //learn.microsoft.com/microsoft-365/compliance/customer-lockbox-requests?view=o365-worldwide |