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How could the medical assistant show empathy for a patient?Listen and Concentrate on the Patient
Give the patient your full attention. Avoid appearing distracted, “too busy,” or like you have other things that are more important. Listen and repeat what the patent says to be sure you understand their concerns, and so they know you get it.
What type of responsibilities will a medical assistant perform quizlet?Take medical histories, take vital signs, assist doctor with medical procedures, examining treatment procedures for patients, examining treatment procedures, and preparing patients for and assiting examination.
Which of the following should always be included when the medical assistant takes a message quizlet?Which of the following should always be included when the medical assistant takes a message? Call the patient back if laboratory results are normal to avoid bothering the physician.
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How should a medical assistant handle a situation when a patient is angry quizlet?
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