In effective groups all members conform to the same point of view true or false

All teams are groups, and all groups are teams. True False

One of the main advantages of using groups is the opportunity to obtain a type of synergy. True False

To take advantage of the potential for synergy in groups, managers need to make sure that groups are composed of members who have complementary skills. True False

To promote innovation, the manager's role is to closely direct or supervise the activities of the team members. True False

Groups established by managers to achieve organizational goals are known as formal groups. True False

The formal work groups are cross-functional teams composed of members from different departments. True False

Sometimes formal groups are formed because the members feel that the group will help them achieve their own goals or meet their own needs. True False

Whenever possible the composition of top-management teams should include diversity among team members. True False

When group members strive to agree instead of trying to make an accurate assessment of the situation, this is known as groupthink. True False

Sometimes R&D teams are cross-functional teams with members from departments such as engineering, marketing, and production in addition to members from the research and development department. True False

When top managers design an organization's structure and establish reporting relationships and a chain of command, they are essentially creating ad hoc groups. True False

Task forces are sometimes referred to as ad hoc committees. True False

Task forces are frequently referred to as standing committees when they become relatively permanent. True False

Membership in standing committees changes over time. True False

The appropriate size of a high-performing group is affected by the kind of tasks the group is to perform. True False

In groups with sequential task interdependence, motivation is highest when managers reward group members for their individual performance, rather than the group's performance. True False

When the work of the group is very dependent on the work performed by other group members, this is known as pooled task interdependence. True False

When group members are reciprocally interdependent, managers are advised to create large groups. True False

When a group's members are reciprocally interdependent, managers are advised to reward group members on the basis of group performance. True False

Shared rules of conduct that most group members follow are known as group norms. True False

The degree to which members of a group are attracted to the group is called group cohesiveness. True False

As group cohesiveness increases, the extent of group members' participation within the group decreases. True False

High levels of cohesiveness can cause group members to be so focused on group goal accomplishment that they jeopardize organizational performance. True False

To reduce social loafing, managers should make individual contributions to the group identifiable. True False

As group size increases, social loafing decreases. True False

In terms of group performance, the idea that "The whole is equal to more than the sum of its parts," is the fundamental point in the concept of: A. A command group B. Synergy C. An interest group D. A group norm E. Social loafing

Which of the following should managers do to try to build the potential for synergy? A. Create groups of similar individuals B. Be strongly directive with the group C. Appoint members with complementary skills D. Avoid empowerment E. Reward individual performance

A group of workers form a group so that the members can interact with each other socially both on and off the job. This is an example of which kind of group? A. Formal B. Cross-functional C. Cross-cultural D. Informal E. Virtual team

A small group of marketers get together every Friday and go to lunch to socialize. This is an example of: A. A formal group B. A virtual team C. An informal group D. A command group E. A self-managed work team

Five members of the marketing division put together a bowling team and compete every Friday night. This is an example of which type of group? A. A formal group B. A virtual team C. An informal group D. A command group E. A self-managed work team

The group of managers who are responsible for designing the long-range strategic plan for the organization is known as: A. An informal group B. A cross-cultural group C. A top-management team D. A virtual team E. An interest group

The CEO of ABC Company forms a top-management team to develop the strategic marketing plan for the organization and selects as members those managers who possess very different expertise, skills, knowledge, and experience. We say that this group has been formed to be consistent with the principle of: A. Diversity B. Cohesiveness C. Group norms D. Teamwork E. Empowerment

A group of managers works very hard to be sure that they agree on important issues instead of working toward an accurate assessment of the situation. We say that this group suffers from: A. Informality B. Friendship C. Synergy D. Groupthink E. Social loafing

Subordinates who report to the same supervisor compose a(n): A. R&D team B. Informal group C. Command group D. Interest group E. Family group

When the CEO re-designs the organizational chart to define different reporting relationships among the organization's managers, which type of groups has she created? A. Informal groups B. Friendship groups C. Command groups D. Virtual groups E. Interest groups

Task forces that are relatively permanent are referred to as: A. Interest groups B. Informal groups C. Standing committees D. Virtual groups E. Sequential task interdependence groups

Teams that are empowered to take responsibility for acting autonomously on identifiable pieces of work are referred to as: A. Informal groups B. Interest groups C. Virtual groups D. Sequential task interdependence groups E. Self-managed work teams

All of the following are steps managers can take to ensure that self-managed work teams are effective and help an organization achieve its goals EXCEPT: A. Give teams enough responsibility and autonomy to be truly self-managing B. Make sure a team's work is sufficiently complex C. Analyze what type of training team members need D. Make sure to direct and supervise the team E. Carefully select members

Informal groups composed of employees who enjoy one another's company and socialize with one another are called: A. Formal group B. Virtual team C. Interest group D. Task Force E. Friendship group

A group of employees at ABC Electric banded together to clean a stream behind the company. This group is called a(n): A. Virtual groups B. Formal groups C. Command groups D. Interest groups E. Ad hoc groups

Compared to members of large groups, members of small groups tend to be characterized by all of the following EXCEPT: A. Interact more with each other in the group B. Be more motivated C. Find it easier to share information with one another D. Have more resources E. Interact more and share information easily, but not be more motivated

All of the following are disadvantages associated with large teams EXCEPT: A. Communication problems B. Lower levels of motivation C. Lower levels of commitment D. Fewer resources E. More difficulty in sharing information

As task interdependence _________, group members need to interact __________ frequently and their efforts need to be __________ closely coordinated if the group is to perform at a high level. A. Decreases; more; more B. Increases; more; less C. Decreases; less; more D. Increases; more; more E. Increase; less; less

When the work of each group member is completely dependent on the work performed by the other group members, this is known as: A. Virtual teamwork B. Pooled task interdependence C. Sequential task interdependence D. Social loafing E. Reciprocal task interdependence

A research and development (R&D) team at IBM that designs new models of laptop computers is said to have: A. Pooled task interdependence B. A virtual team format C. Reciprocal task interdependence D. Sequential task interdependence E. An interest group format

The team of top managers at a large consumer packaged goods company that is responsible for the long-range strategic marketing plans of the organization is said to have: A. A virtual team format B. Sequential task interdependence C. An interest group format D. Pooled task interdependence E. Reciprocal task interdependence

The set of behaviors and tasks that a member of a group is expected to perform because he is a member of the group is known as: A. A group role B. Virtual teamwork C. Synergy D. Sequential responsibility E. A group norm

At the weekly managers meeting, Jaime, the advertising manager, is supposed to update the members on the advertising efforts of the company. This activity is Jaime's: A. Norm B. Group role C. Synergy D. Interest E. Interdependence

A manager of a group encourages members of the group to take on additional responsibilities as they see the need to modify their roles within the group. This is known as: A. Social loafing B. Role making C. Synergy D. Virtual teamwork E. Group development

A new product development team for Hallmark Cards includes an artist whose job is to draw the illustrations that will accompany new cards. This artist is acting according to her: A. Virtual role B. Group norm C. Group role D. Synergistic role E. Charismatic role

When Ken, the manager of Transporters Inc., put together a new marketing team, he appointed Kyle to lead the team. Kyle is the: A. Formal leader B. Informal leader C. Role manager D. Role maker E. Commander

Shared guidelines or rules of behavior that most group members follow are called: A. Task interdependence rules B. Synergy C. Group norms D. Division of labor E. Group roles

Group members develop norms for all of the following EXCEPT: A. Sharing of information among members B. How various group tasks should be performed C. Individual wages D. Working hours of the group E. How members of the group should dress

The members of a cross-functional team have an informal agreement that whenever a team member goes out of town on business, that team member will leave a phone number where he can be reached by the other members of the team. This arrangement is known as: A. A virtual norm B. A group norm C. A synergistic requirement D. A group role E. Role making

All of the following are reasons why group members conform to norms EXCEPT: A. Obtain rewards B. Avoid punishment C. Imitate members they admire D. Specified in the work contract E. Norms are internalized

The degree to which the members of the group are attracted to membership in the group is known as: A. Group dynamics B. Synergy C. Pooled task interdependence D. Division of labor E. Group cohesiveness

According to research findings, when group cohesiveness is _________, the members of the group strongly __________ their group membership and have a _________ desire to remain a member of the group. A. High; value; weak B. Low; value; high C. High; value; strong D. Low; devalue; high E. High; devalue; low

According to research findings, when group cohesiveness is _________, the members of the group strongly __________ their group membership and have a __________ desire to remain a member of the group. A. Low; value; high B. High; devalue; high C. Low; devalue; low D. High; value; low E. Low; devalue; high

What level of cohesiveness does research suggest managers should strive for because it best contributes to the organization's competitive advantage? A. Low B. Moderate C. High D. None E. Extremely high

Judy is a new member of the R&D group. Her manager has noticed that her output has dropped significantly from when she worked on her own. Judy may be demonstrating: A. Synergy B. Conformity C. Cohesion D. Social loafing E. A group role

A member of a task force does not do much work related to the goals of the task force. This member is confident that the other members of the task force "will take up the slack." This group member is exhibiting: A. Cohesion B. Synergy C. Conformity D. A group role E. Social loafing

All of the following are ways to discourage social loafing EXCEPT: A. Create large groups B. Keep group size at an appropriate level C. Clearly communicate with group members D. Value individual contributions E. Make individual contributions identifiable

As size ______, identifying individual contributions becomes increasingly ______, and members are increasingly likely to think their individual contributions are ______. A. Increases; difficult; unimportant B. Increases; easy; important C. Increases; easy; unimportant D. Decreases; difficult; unimportant E. Decreases; difficult; important