This type of conflict occurs when you must choose between two unattractive outcomes

occurs whenever disagreements exist in a social situation over issues of substance, or whenever emotional antagonisms create frictions between individuals or groups

Both types are common, ever present, and challenging.

• Substansive conflict
• Emotional conflict

A fundamental disagreement over ends or goals to be pursued and the means for their accomplishment.

Examples of Substansive Conflict

A dispute with one’s boss or other team members over a plan of action to be followed, such as the marketing strategy for a new product, is an example of substantive conflict.

involves interpersonal difficulties that arise over feelings of anger, mistrust, dislike, fear, resentment, and the like

This conflict is commonly known as a “clash of personalities.” 

• Interpersonal
  
• Intrapersonal
  
• Intergroup
  
• Interorganizational

Interpersonal conflict (Levels of Conflict)

Occurs between two or more individuals who are in opposition to one another.

• It may be substantive, emotional, or both
  

Intrapersonal conflict (Levels of Conflict)

Tension experienced within the individual due to actual or perceived pressures from incompatible goals or expectations.

• Approach-Approach
• Avoidance-Avoidance
• Approach-Avoidance

Approach-Approach conflict (Intrapersonal //Levels of Conflict)

Occurs when a person must choose between two positive and equally attractive alternatives.

• EXAMPLE: when someone has to choose between a valued promotion in the organization or a desirable new job with another firm.
  

Avoidance-Avoidance Conflict (Intrapersonal //Levels of Conflict)

Occurs when a person must choose between two negative and equally unattractive alternatives.

• EXAMPLE: being asked either to accept a job transfer to another town in an undesirable location or to have one’s employment with an organization terminated.
  

Approach-Avoidance Conflict (Intrapersonal //Levels of Conflict)

Occurs when a person must decide to do something that has both positive and negative consequences.

• EXAMPLE: being offered a higher- paying job with responsibilities that make unwanted demands on one’s personal time.
  

Intergroup conflict (Levels of Conflict)

Occurs between teams, perhaps ones competing for scarce resources or rewards or ones whose members have emotional problems with one another.

• The classic example is conflict among functional groups or departments, such as marketing & manufacturing

Intergroup conflict is quite common in organizations, and it can make the _____ and ____ of task activities very difficult.

• coordination
  
• integration
  

The growing use of cross-functional teams and task forces is one way of trying to minimize intergroup conflicts by ____

improving horizontal communication

Interorganizational conflict (Levels of Conflict)

Most commonly thought of in terms of the rivalry that characterizes firms operating in the same markets.

• A good example is business competition between U.S. multinationals and their global rivals: Ford versus Hyundai, or AT&T versus Vodaphone, or Boeing versus Airbus.
  

Other common examples of interorganizational conflict include disagreements between... [4]

• Unions & the organizations employing their members
• Government regulatory agencies & the organizations subject to their surveillance
• Organizations & their suppliers
• Organizations & outside activist groups.
  

Conflict can have a _______ side as well as a ______ side

• functional/ constructive
• dysfunctional/ destructive

results in benefits to individuals, the team, or the organization

• Moderate levels of conflict are good for performance
  

Functional Conflict is also known as

works to the group’s or organization’s disadvantage.

• too little conflict & too much conflict is bad for performance
  

Dysfunctional Conflict is also known as 

A situation in which the underlying reasons for dysfunctional conflict are eliminated. This requires a good understanding of:

• the stages of conflict
• the potential causes of conflict
• indirect & direct approaches to conflict management

1. Conflict Antecedent Conditions
   
2. Percieved Conflict
   
3. Felt Conflict
   
4. Manifest Conflict

When you have a conflict that involves choosing between two attractive outcomes This is considered to be?

What are the types of conflicts that occur when you are attracted to two or more possible goals?

When a person must choose between two or more options that tend to result from opposing motives?

What are the 4 types of conflicts psychology?