- Frederick Taylor, a young engineer who started his working career at Betlehem Steel Company in Pennysylvania. Father of scientific management 1911 Show Upgrade to remove ads Only ₩37,125/year
Terms in this set (100)Father of Scientific Management Frederick W. Taylor The remedy to inefficiency was systematic management, rather than the search for an extraordinary human resource - Purpose of management was to maximize both employer and employee prosperity Frederick W. Taylor's arguments Four principles of scientific management 1. Apply the scientific method to analyze work and determine the most efficient way to perform every task. 2. Match workers to jobs based on their capability and motivation and train them to work at maximum efficiency. 3. Provide instruction and supervision to ensure that the "best" method is being used to complete each task. 4. Divide work between managers and workers, with managers focusing on planning and training and workers focusing on production. Mother of Modern Management Lillian Gilbreth You're drafting a paper that discusses classical management theories. Which of the following best describes scientific management? A focus on man as machine; specifically, finding the "one best way" to perform a given job Henri Fayol French engineer and industrialist Administration Industrielle et Générale 1916 book that proposed the following 14 principles of management 1. Division of work When employees are specialized, output can increase because they become increasingly skilled and efficient 2. Authority Managers must have the authority to give orders, but they must also keep in mind that with authority comes responsibility 3. Discipline Employees must obey and respect the rules that govern the organization. Good discipline is the result of effective leadership, a clear understanding between management and workers regarding the organization's rules, and the judicious use of penalties for infractions of the rules. 4. Unity of Command Employees should have only one direct supervisor 5. Unity of Direction Teams with the same objective should be working under the direction of one manager, using one plan. This will ensure that action is properly coordinated Subordination of Individual Interests to the General Interest The interests of one employee should not be allowed to become more important than those of the group. This includes managers. 7. Remuneration Employee satisfaction depends on fair remuneration for everyone. This includes financial and non-financial compensation. 8. Centralization This principle refers to how close employees are to the decision-making process. It is important to aim for an appropriate balance 9. Scalar Chain Employees should be aware of where they stand in the organization's hierarchy, or chain of command 10. Order The workplace facilities must be clean, tidy and safe for employees. Everything should have its place 11. Equity Managers should be fair to staff at all times, both maintaining discipline as necessary and acting with kindness where appropriate 12. Stability of tenure of personnel Managers should strive to minimize employee turnover. Personnel planning should be a priority (13) initiative Employees should be given the necessary level of freedom to create and carry out plans 14. Espirit de Corps Organizations should strive to promote team spirit and unity Fayol's five management duties foresight Current theory of Six management functions planning In section two of your paper, you plan to summarize administrative management theory. Which of the following best summarizes Henry Fayol's contribution to management theory? Fayol's primary contribution to management theory was his identification of the five management duties or functions Behavioral Management Concerned with how to manage productivity by understanding worker motivation, including expectations, needs and interests, and group dynamics Mary Parker Follett social worker and social philosopher one of the first people to integrate the idea of organizational conflict into management theory proposed that conflict, rather than requiring compromise, could be a stimulus for innovation 1. Organizations should
be operated as "communities" Follett's Theory of Management -Genuine power is not "coercive" (power over) but coactive (power with) -True leaders create group power rather than expressing personal power Elton Mayo Hawthorne Experiment 1928, founder of the human relations movement Hawthorne Studies A series of studies during the 1920s and 1930s that provided new insights into individual and group behavior - observed workers in a social context—as part of a group—and determined that employee performance is influenced by not only innate ability but by the work environment and their co-workers - Maslow's Hierarchy of Needs (level 1) Physiological Needs, Section three of your paper will summarize behavioral management theories. Which of the following points best differentiates behavioral management from other classical management theories? Behavioral management focuses on improving productivity by understanding worker needs and motivation learning organization an organization that has developed the capacity to continuously learn, adapt, and change Which of the following modern management theories best prepares both organization and individual to thrive in dynamic, disruptive times? learning organization Which of these best describes how managers allocate tasks using scientific management theory, also known as Taylorism? assign tasks to workers based on capability and motivation Elton Mayo's Hawthorne studies: viewed workers in a social context Which of these is NOT one of the primary goals of a learning system? To establish a set of procedures to use in perpetuity Lorina, a manager, is assigning personnel to tasks. She chooses who does what job based on each person's skill set, level of efficiency in that task, and production numbers. Which of Fayol's management principles is Lorina enacting? division of work Peter Senge proposed five disciplines of a learning organization. Which of the following is NOT one of the five disciplines Senge covers in his management theory? Impartiality Henry Fayol's original management principles include all of the following EXCEPT: staffing and motivation Mary Parker Follet described organizational conflict as an important dynamic of the workplace, characterizing genuine power in what manner? coactive or participative Sales team members engage in a friendly competition to see who can come up with the best slogan for a new product, and the winner chooses the next team lunch location. What principle does this team display? Espirit de Corps What was Taylor's proposed solution to the search for more competent workers? To provide systematic measurement How did the Gilbreths' studies on motion and domestic management impact the average work experience? Their studies led to improved efficiency and ergonomic designs Which of these needs in Maslow's hierarchy of needs is NOT considered a deficiency need? Inner fulfilment An organization's mission is its purpose or reason for existence SWOT analysis strengths, weaknesses, opportunities, threats The first step in the strategy planning process, the elements that are factored into strategic analysis are: Mission, values, culture, and situational analysis There are two potential sources of competitive advantage: cost (price) or differentiation The goal of an organization pursuing a cost leadership strategy is to become the lowest cost producer in the industry The goal of an organization pursuing a differentiation strategy is to differentiate the firm and its products or services based on one or more attributes that consumers value and that it is uniquely capable of delivering The second step in the strategy planning process is strategy formulation, where the inputs from the strategic analysis stage are used to: Develop a competitive strategy Which of these statements is NOT one of the objectives of a strengths, weaknesses, opportunities, and threats (SWOT) analysis? eliminating risk factors Ysela's company is focused on selling one-of-a-kind artisanal chairs at a premium price. What is the best way to characterize Ysela's basic company strategy? differentiation focus Randy produces rubber gaskets for model airplane engines, and his strategy focuses on being the lowest cost provider for this market. What competitive strategy is Randy employing? cost focus What is the purpose of establishing a set of core values? To guide and inform business practices and policies In Porter's Generic Competitive Strategies, which strategy combines a focus on a total market scope and a competitive cost advantage? cost leadership A successful human capital plan is likely to place the LEAST amount of emphasis on which type of goals? short term In the context of the strengths, weaknesses, opportunities, and threats (SWOT) analysis method, which of these is NOT considered an opportunity? leadership expertise From a human resource management standpoint, which of these is the most important factor in implementing a successful strategy? alignment Attracting, Retaining & Developing Critical Talent Recruiting and selecting scarce talent with critical skills Developing the required capabilities in the current talent Addressing the needs/interests of multigenerational workforce Building high performance work organizations Establishing accountability for achieving business results Aligning reward systems with changing priorities Building values and principles to sustain long-term growth Alining people with the business Involving employees in the business planning process Building more effective communications and coaching systems Focusing efforts on growth, market share, new markets, and customer retention What role does the Human Resources department play in an organization's strategic planning process? Human resources provides human capital insight to support strategic analysis and develops human resources strategies and objectives to support implementation
Your organization's strategic plan has just been finalized and you're briefing your HR staff on what it means for the department. Which of the following options best summarizes the implications? We will be evaluating current policies, programs and procedures relative to the strategic plan and will develop and communicate a plan to support implementation Personnel Management's planning guide identifies the following essential elements: A clearly understood strategic direction Customer and stakeholder human capital management outcomes/goals Strategies/objectives for accomplishing the goals A communication/change management plan, if needed An accountability system The topic for your next staff briefing is human resource planning—specifically, human capital planning. Which of the following options best communicates what the process involves? Human capital planning involves developing a 3-5 year plan for human capital Human capital planning - often characterized as a roadmap - generally has a ____ year timeframe 3-5 Mario is working on building a high performance work organization as part of his HR duties. Which of these tasks will Mario most likely NOT perform during this process? establishing a fixed rate for employee raises Developing the required capabilities in the current talent is included with which of HR's key initiatives supporting organizational strategy? attracting, retaining, and developing critical talent What should implementation plans include at an operational level? specific actions required, who is responsible, required resources, completion timeframe Which of the following is NOT one of the key HR initiatives in support of organizational strategy? focusing on past mistakes and making contingency plans A company just performed an "overhaul" on its whole market strategy. This change will carry all of the following implications for HR, EXCEPT? Workers will have to have paycuts An energy drink company sponsors extreme adventure sports. Employees and representatives must be "on-brand" in public to promote their products. What is LEAST likely to occupy HR's concerns? HR will advise to change the production per can of the beverage Which of the following statements is NOT true, regarding the Gilbreths' contributions to scientific management? Their film studies identified dangerous working conditions and mitigation plans Team members attend an annual retreat. What management principle does a group activity like this retreat exemplify? Espirit de corps Considering Maslow's hiearchy of needs, which of these needs, if not met, is LEAST likely to result in depression, downtime, and loss of motivations self-actualization Hilda often finds opportunities to learn new technologies and integrate them into her management style and encourages evolution of her company's business model. What type of organization does Hilda run? ?? - learning system - quantitative management system Given the strengths, weaknesses, opportunities, and threats (SWOT) model, a new farming technology would most likely represent a(n) _________ for a large producer? opportunity
Laura's company goals is to make custom jet-themed jewelry at a low price point. Which competitive strategy most accurately characterizes Laura's company goals? cost focus A successful HR management strategy will accomplish which of the following goals? aligning culture with an organization's mission and values LouAnn, an HR manager, schedules employees for continued education seminars and professional development workshops. What HR key initiative is LouAnn supporting? attracting, retaining & developing critical talent For a company driven by image, brand recognition, and extreme sports, which of the following is probably the LEAST of HR's concerns? production costs for branded items Shawna, an HR manager, knows her workplace has several employees poised to retire in the next few years. What can she do now to prepare for this eventuality? consult and revise her human capital roadmap A business is looking for highly skilled, highly competent workers. According to Taylor's scientific management theory, what is the best means of attaining this? provide systematic management and train existing employees Stanley takes great notes. Philomena balances ledgers very well. On a group project, their manager appoints Stanley as scribe and Philomena as treasurer. What management principle is the manager enacting? Division of work Considering Maslow's hierarchy of needs, which of these needs, if not met, is LEAST likely to result in depression, downtime, and loss of motivation Self-Actualization Saul approaches management like he approaches a mathematical problem that can be analyzed to find an optimum solution. Which modern management theory does Saul emulate? Quantitative management
Which of these exemplifies a set of core values? integrity, service, excellence A company trying to be the lowest cost producer in the whole market would be characterized by which of Porter's Generic Competitive Strategies? Cost leadership A successful HR management strategy will accomplish which of the following goals? aligning culture with an organization's mission and values Aja is brainstorming ideas with her HR manager, striving to make her workforce the most effective team she possibly can. Which of these ideas is Aja's HR manager LEAST likely to agree with? establishing a fixed rate for employee raises A shoe company that prides itself on providing comfortable high fashion footwear would be most likely to praise which of these employees? Ron, who designed a beautiful peep-toe sneaker The U.S. Office of Personnel Management (OPM) planning guide suggests inclusion of all of the following elements of strategic planning, EXCEPT: a detailed budget The terms "power over" and "power with" describe different power dynamics, each of which involve conflict. What purpose did Mary Parker Follet believe conflict served? Conflict can be a stimulus for innovation What should human capital objectives be closely aligned with? strategic goals Wesley, a manager, is matching workers to tasks based on scientific management theory. How will he make tasking decisions? assign workers to tasks for which they are capable and motivated Which of these management principles was NOT one of the 14 principles of management Fayol proposed? Staffing and motivation According to the "Hawthorne effect", which of these factors has the greatest impact on productivity? management pays attention to group dynamics A company that provides a product to a niche market at a differentiated price point operates under what basic company strategy differentiation focus Which of these tasks stands the best chance of success in aligning personnel with goals to achieve a desired outcome or result? Rhonda's ice cream shop values customer service, and she provides on-the-job training in addition to training videos Sets with similar termsPrinciples of Management (Chapter 1)52 terms petacha Exam 1 Chapter 238 terms clfitschen Exam 1 Chapter 238 terms deangelo_jackson MAN3025 Assessment 124 terms tippinvm Sets found in the same folderChapter 3 People Analytics and Human Cap…48 terms Chris_Saxon6 Chapter 1 The Role of Human Resources49 terms Chris_Saxon6 Human Resources Exam 1 Study Guide37 terms Chris_Saxon6 HR Chapter 4 Diversity in the workforce114 terms Chris_Saxon6 Other sets by this creatorCH Robinson Interview Prep18 terms Chris_Saxon6 Test 4 Study Guide271 terms Chris_Saxon6 IMC Flashcards22 terms Chris_Saxon6 MGMT of Human Resources Chapter 12: Empl…59 terms Chris_Saxon6 Recommended textbook solutions Service Management: Operations, Strategy, and Information Technology7th EditionJames Fitzsimmons, Mona Fitzsimmons 103 solutions
Information Technology Project Management: Providing Measurable Organizational Value5th EditionJack T. Marchewka 346 solutions Operations Management: Sustainability and Supply Chain Management12th EditionBarry Render, Chuck Munson, Jay Heizer 1,698 solutions
Service Management: Operations, Strategy, and Information Technology7th EditionJames Fitzsimmons, Mona Fitzsimmons 103 solutions Other Quizlet setsGOVT 2305 Unit 3 Exam155 terms Joshua_Spaniel Inteligencija73 terms Kirikou_PLUS Anatomy: Chapter 4: Tissue46 terms Ccjohn214 CEN4078 Midterm143 terms daniel_irani Related questionsQUESTION One thing that GroupThink teaches us is that cohesiveness... 15 answers QUESTION When do we use Bile acid sequestrants? 7 answers QUESTION 29) A leveraged buyout occurs when a firm's management and other private investors use borrowed funds to buy out the firm's shareholders. 2 answers QUESTION In pursuing cost leadership as a type of competitive strategy, the organization seeks: 3 answers What are Taylor's Principles of Scientific Management choose every correct answer?Which of the following are Taylor's principles of scientific management? Management should scientifically select, train, teach, and develop each worker.
What are the 4 principles of Taylor's scientific management theory?The four principles of Taylor's scientific management are: Science, not rule of thumb. Harmony, not discord. Cooperation, not individualism.
What are Taylor's Principles of Scientific Management quizlet?Terms in this set (4). Replace rule-of-thumb work methods with methods based on a scientific study of the tasks.. Scientifically select, and develop each trainers rather than passively leaving them to train themselves.. Cooperate with the workers to ensure that the scientifically developed methods are being followed.. What are the major elements of Taylor's scientific management quizlet?Taylor's four principles were:. Develop a science (process) for each element of an individual's work.. Scientifically (systematically) select and train, teach, and develop workers.. Cooperate with workers to make sure work guidelines are followed.. Divide work and responsibilities between management and workers.. |
What are Taylors Principles of Scientific Management choose every correct answer quizlet?
zusammenhängende Posts
Urheberrechte © © 2024 berikutyang Inc.
