What management activity characterizes the priorities that existed during the human relations era of management quizlet?

Which represents the management functions that are incorporated into management process?
A. Planning, directing, organizing, staffing, and transforming
B. Organizing, staffing, planning, empowering, and controlling
C. Inspiring, planning, staffing, directing, and evaluating
D. Planning, organizing, staffing, directing, and controlling

D. Planning, organizing, staffing, directing, and controlling
Feedback: Management functions include planning, organizing, staffing, directing, and
controlling. These are incorporated into what is known as the management process.
Inspiring, empowering, and transforming are more often associated with a leadership role.

C. Directing
Feedback: Directing entails human resource management responsibilities, such as
motivating, managing conflict, delegating, communicating, and facilitating collaboration.
Planning encompasses determining philosophy, goals, objectives, policies, procedures, and
rules; carrying out long- and short-range projections; determining a fiscal course of action;
and managing planned change. Organizing includes establishing the structure to carry out
plans, determining the most appropriate type of patient care delivery, and grouping activities
to meet unit goals. Evaluation is not one of the five specific functions in the management
process

D. Controlling
Feedback: Controlling is the function that includes performance appraisals, fiscal
accountability, quality control, legal and ethical control, and professional and collegial
control. Planning encompasses determining philosophy, goals, objectives, policies,
procedures, and rules; carrying out long- and short-range projections; determining a fiscal
course of action; and managing planned change. Organizing includes establishing the structure to carry out plans, determining the most appropriate type of patient care delivery,
and grouping activities to meet unit goals. Staffing functions consist of recruiting, interviewing, hiring, and orienting staff

A. Controlling
Feedback: Legal and ethical issues, such as violations of confidentiality, are categorized
within the controlling function. Organizing includes establishing the structure to carry out plans, determining the most appropriate type of patient care delivery, and grouping activities
to meet unit goals. Staffing functions consist of recruiting, interviewing, hiring, and orienting staff. Directing entails human resource management responsibilities, such as motivating, managing conflict, delegating, communicating, and facilitating collaboration

Sets found in the same folder

A) Planning, directing, organizing, staffing, and evaluating
B) Planning, organizing, staffing, directing, and controlling
C) Organizing, planning, staffing, directing, and evaluating
D) Organizing, staffing, planning, implementing, and controlling
Ans: B
Feedback:
Management functions include planning, organizing, staffing, directing, and controlling. These are incorporated into what is known as the management process.

Ans: C
Feedback:
Directing sometimes includes several staffing functions. However, this phase's functions usually entail human resource management responsibilities, such as motivating, managing conflict, delegating, communicating, and facilitating collaboration. Planning encompasses determining philosophy, goals, objectives, policies, procedures, and rules; carrying out long- and short-range projections; determining a fiscal course of action; and managing planned change. Organizing includes establishing the structure to carry out plans, determining the most appropriate type of patient care delivery, and grouping activities to meet unit goals.

A) Active involvement in greatly needed health-care reform
B) Persistent and growing international nursing shortage
C) Shortage of qualified first-level nursing managers
D) High turnover rates by staff nurses
Ans: D
Feedback:
At the organizational and unit levels, nurse-leaders are being directed to address high turnover rates by staff, an emerging shortage of qualified top-level nursing administrators, growing trends toward unionization, and intensified efforts to legislate minimum staffing ratios and eliminate mandatory overtime, while maintaining cohesive and productive work environments. At the national level, nurse-leaders and nurse-managers are actively involved in greatly needed health-care reform and in addressing a persistent, and likely growing, international nursing shortage. The other options, while describing noteworthy issues, do not include the issue that affects needed skills.

1. Affiliative norms
2. Self-actualization
3. Encouragement of humanism
4. Perfectionist norms
A) 1, 2, 3
B) 1, 2, 4
C) 1, 3, 4
D) 2, 3, 4
Ans: A
Feedback:
Affiliation, self-actualization, and encouragement are all characteristics of a constructive culture, whereas perfectionist norms are a characteristic of destructive organizational cultures.

1. Centralized environment
2. Open, participatory management
3. Improved patient outcomes
4. Higher staff nurse satisfaction
A) 1, 2, 3
B) 1, 2, 4
C) 1, 3, 4
D) 2, 3, 4
Ans: D
Feedback:
Magnet designation is conferred by the ANCC to health-care organizations exemplifying well-qualified nurse executives in a decentralized environment, with organizational structures that emphasize open, participatory management. Magnet-designated organizations demonstrate improved patient outcomes and higher staff nurse satisfaction than organizations that do not have Magnet status.

Select all that apply.
A) They need to be future oriented
B) They must be willing to take risks
C) They must possess human resource management skills
D) They need to be prepared to appraise the social climate that affects the organization
Ans: A, B, C, D
Feedback:
Planning requires managerial expertise in health-care economics, human resource management, political and legislative issues affecting health care, and planning theory. Planning also requires the leadership skills of being sensitive to the environment, being able to appraise accurately the social and political climate, and being willing to take risks. Managers then must draw on the philosophy and goals established at the organizational and nursing service levels in implementing planning at the unit level. The manager then draws on his or her leadership skills in creativity, innovation, and futuristic thinking to problem solve.

1. Being accessible in the nursing station
2. Instituting an open-door policy
3. Have limited office seating available
4. Refocus conversations as needed

A) 1, 2
B) 1, 3
C) 2, 4
D) 3, 4
Ans: D
Feedback:
Do not make yourself overly accessible. Make it easy for people to ignore you. Try not to ìworkî at the nursing station, if this is possible. Interrupt. When someone is rambling on without getting to the point, break in and say gently, ìExcuse me. Somehow I'm not getting your message. What exactly are you saying?î Avoid promoting socialization. Having several comfortable chairs in your office, a full candy dish, and posters on your walls that invite comments encourage socializing in your office. Be brief. Watch your own long-winded comments, and stand up when you are finished.

1. Allow time for planning and establish priorities.
2. Complete the quickest priority tasks first.
3. Complete the highest priority task, and whenever possible, finish one task before beginning another.
4. Reprioritize based on remaining tasks and new information that may have been received.

A) 1, 2, 3
B) 1, 2, 4
C) 1, 3, 4
D) 2, 3, 4
Ans: C
Feedback:
Time management can be reduced to three cyclic steps: (a) allow time for planning and establish priorities; (b) complete the highest priority task, and whenever possible, finish one task before beginning another; and (c) reprioritize based on remaining tasks and new information that may have been received.

A) ìI'm in charge here, and so all requests need to come to me.î
B) ìI'm too tired to deal with Dr. Jones today. When he gets here, tell him I've gone to lunch.î
C) ìIs it okay with the rest of you if I do all the charting and you do the direct patient care?î
D) ìWe have a great deal to accomplish today, but I am confident that, by working together, we can do it and do it well.î
Ans: D
Feedback:
The empowerment of staff is a hallmark of transformational leadership. To empower means to enable, develop, or allow. Empowerment can be defined as decentralization of power. Empowerment occurs when leaders communicate their vision; employees are given the opportunity to make the most of their talents; and learning, creativity, and exploration are encouraged. Empowerment plants seeds of leadership, collegiality, self-respect, and professionalism.

1. Allow
2. Develop
3. Enable
4. Lead
A) 1, 2, 3
B) 1, 2, 4
C) 1, 3, 4
D) 2, 3, 4
Ans: A
Feedback:
The empowerment of staff is a hallmark of transformational leadership. Empowerment means to enable, develop, or allow. Leading is not associated with empowerment.

1. Professional interactions
2. Degree of autonomy
3. Employee evaluation
4. Communication patterns
A) 1, 2, 3
B) 1, 2, 4
C) 1, 3, 4
D) 2, 3, 4
Ans: D
Feedback:
When work is redesigned, it frequently has personal consequences for employees that must be considered. Social interactions, the degree of autonomy, the abilities and skills necessary, employee evaluation, and communication patterns are often affected by work redesign.

What management activity characterizes the priorities that existed during the Human Relations era?

Which function of the management process involves the performance evaluation of employees quizlet?

Which of the following is the best definition for management quizlet?

Which activities are associated with a leadership role?