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Classical management is no longer used in today's workplaces.
b. False The Hawthorne studies were significant to organizational communication research because every time the researchers changed something in the workers' environment, employee productivity and output changed.
b. False Human relations and human resources management principles are actually quite similar.
b. False The idea of self-managed teams and teamwork is more likely to be accepted in places like the United States than places like Japan.
b. False Which of the following best describes systematic soldiering?
b. developing a more streamlined process for accomplishing tasks c. pressuring newcomers to slow down to maintain expectations d. not allowing for employee “back talk” Frederick Taylor and Henri Fayol approach management with a few similarities. Which of the following is a shared principle between the two?
b. unity of command c. centralization d. division of labor Which of the following was not a principle emphasized in Weber's bureaucratic theory?
b. Employees should be organized in a clear hierarchy. c. Employees should receive fixed salaries according to rank. d. Work should be clearly defined by rules. Which of the following best describes the Hawthorne effect?
b. Veteran workers will pressure newcomers to work at a reasonable pace. c. People will behave differently if they know someone is paying attention. d. The more rules an organization has, the more efficient the workers will be. Which best describes Theory Y management?
b. Individuals are motivated to accomplish goals. c. Individuals are not motivated and therefore need strict guidance. d. Individuals need individualized management approaches. Robert has most of his needs met at work, but he does not feel fulfilled or like he is truly working up to his full potential. Robert is missing fulfillment of his __________ need.
b. safety c. ego d. self-actualization What was the main outcome of the Hawthorne studies quizlet?The Hawthorne studies' results encouraged researchers to study human motivation and the managerial styles that lead to more productivity. The Hawthorne Effect refers to the tendency for people to behave differently when they know they're being studied.
Which of the following is true of the Hawthorne studies quizlet?Which of the following is true of the Hawthorne studies? It concluded that there is a tendency for workers to set their own standards for output. Leaders of teams should evaluate performance case by case, versus requiring a distribution of ranking regardless of the quality of performance of each group member.
How did the Hawthorne studies ultimately affect the direction of management research quizlet?The most important impact of the Hawthorne studies was that it: changed the direction of research away from Taylor's scientific management toward the study of human-based management. In the Hawthorne studies, employees were involved in the planning of the experiments.
What is the Hawthorne Effect quizlet?The Hawthorne effect (AKA the observer effect) refers to a phenomenon whereby workers improve or modify an aspect of their behavior in response to a change in their environment (being watched), rather than in response to the change itself.
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Based on the findings of the hawthorne studies, as a manager you know that ________.
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