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Terms in this set (80)What is considered the essence of a manager? To oversee the work of other people so organizational goals can be accomplished. Which of the following statements about managers within an organization is most likely true? Managers also play an important role in the success of nontraditional organizations such as political campaigns and music tours. Although it is possible to differentiate between managers and non-managerial employees in many organizations, what has changed in the recent past to blur those lines? Many traditional non-managerial jobs have changed to include managerial activities. How do manager responsibilities differ from non-managerial responsibilities? Managers must coordinate and oversee the work of non-managerial employees. Managers are a critical part of any successful organization because They use their skills and knowledge to move the organization forward towards established goals. In an organization, what is the most important factor in employee productivity and loyalty? The quality of the relationship between an employee and a direct supervisor. Which of the following statements is most likely true about the work that managers do? Managerial duties may be assigned to a team member who does not hold the title of manager.
In Rob's position at Medco Pharmaceuticals, he is responsible for making organization-wide decisions and establishing organizational goals. Which of the following is most likely Rob's title at Medco? Executive Vice President The task of organizing includes what activities? Arranging and structuring work. A manager's job performance is quantified by evaluating efficiency and effectiveness because Effectiveness and efficiency go hand in hand, and a good manager accomplishes both. Which of the following best describes the controlling function identified by Henri Fayol? To ensure goals are met and work is completed as it should be, managers monitor and evaluate performance. Actual performance is compared with the set goals. Which statement is most likely true concerning the official activities and roles of senior managers? The roles of disseminator, negotiator, and liaison are most important for senior managers. Management involves ensuring that work activities are completed by the people who are responsible for doing them. This goal is best facilitated by performing work in a way that is Efficient and Effective Which of the following is more essential to higher level managers then to lower level managers? Conceptual Skills Which of the following is most likely true about management? Poor management usually involves being inefficient and ineffective. Which of the following best describes the activities that managers exhibit when serving interpersonal roles? Serving as a figurehead or liaison. In the changing workforce, ____ play(s) a big role in customer satisfaction. Employee attitudes and behaviors. Which of the following is a true statement about the changing nature of modern management? Taking risks, exploring new territories, and trying new methods are innovative tactics that management can use to be more successful in the marketplace. Which statement is true about the changing nature of management? Managers realize the high-quality customer service is essential to organizational success in today's competitive environment and that employees are an important part of the equation. A company's ability to achieve its business goals and increase long-term shareholder value by integrating economic, environmental, and social opportunities into its business strategies is known as Sustainability To improve your political skills at work, you should Gain control of organizational resources. Which statement about studying management is most likely true? Management is universally needed in all organizations. Which of the following best describes the reason to study management even if your career plans are not to become a manager? Studying management is important to maximizing efficiency, productivity, employee satisfaction, and personal success. Which of the following is the most valuable take-away from studying management? Learning to apply management theory in a variety of situations. The fact that managers are needed in all types and sizes of organizations, at all organizational levels and work areas, and in all global locations is known as ________. the universality of management Senior management at JMJ Manufacturing accept that there are differences and similarities between host country and home country personnel and practices and believe that they should use the practices that are most effective. This reflects ________. a geocentric attitude A narrow view in which people see things solely through their own eyes and perspectives is known as ________. parochialism Apecs Electronics hires and promotes employees who are citizens of the host country, believing that the "locals" know best. Which global perspective does this reflect? A polycentric attitude Whenever DAC opens a new sales office in another country, it transfers a manager from headquarters to head up the new office, believing that foreign managers lack the expertise and skills to make the best decisions for the operation. This reflects ________. an ethnocentric attitude RVA Electronics has facilities worldwide. Instead of orienting itself toward either the host country or the home country, top managers select managers for assignments based on their skills and abilities, rather than their nationality or location. This reflects ________. a geocentric attitude Which regional trading alliance is composed of the United States, Canada, and Mexico? NAFTA Which of the following is a global organization of more than 150 countries that deals with the rules of trade among nations? WTO Alison frequently travels to Spain, Portugal, and France on business. She makes sure to keep ________ in her wallet for use on these trips because she doesn't want to change money every time she crosses a border in the EU. euros The ________ is an organization of 188 member countries that promotes international monetary cooperation and provides advice, temporary loans, and technical assistance to establish and maintain financial stability. IMF CAFTA is best described as a(n) ________. trading alliance established between the United States and five Central American countries The ________, which evolved from the General Agreement on Tariffs and Trade (GATT), is the only global organization that deals with trade rules among nations WTO Although Abels Manufacturing has facilities in several different countries, management decisions that have company-wide implications are made within the home country. Abels Manufacturing would be described as a ________. global company Barbara's Baubles produces one-of-a-kind jewelry using semi-precious gems. Although the owner sells her jewelry exclusively at a small shop in Albuquerque, she purchases the gems wherever they are the cheapest. This is an example of ________. global sourcing Gordon has built a lucrative small business by purchasing inexpensive kitchen gadgets from a variety of companies in China and the Far East and selling them at his booth in a popular flea market. This is an example of ________. importing A ________ is a multinational company that has a global scope and does not consider any particular country as its base, home, or headquarters. transnational organization When a domestic firm partners with a foreign company in order to share knowledge, experience, and resources in developing new products or production facilities, this is known as ________. a strategic alliance When DAX Products wanted to expand and enter the Western European market, it established a small manufacturing facility and a sales office in Munich. What method of entering the global market did DAX use? Foreign subsidiary Cindy's Creations is a small producer of decorative napkins, placemats, and other tableware. Although all of the products are produced domestically, Cindy's Creations sells worldwide through its website. This is an example of ________. exporting A ________ is one in which resources are primarily owned and controlled by the private sector. free market economy The cultural dimension that reflects the degree to which a society rewards and encourages behaviors such as planning, working for long-term success, and delaying gratification is referred to as ________. future orientation The extent to which people in a society tolerate or feel threatened by ambiguity is known as ________ uncertainty avoidance Laura, a doctor, was surprised to discover that many men in the small village in Mexico where she was volunteering refused to be seen by a female physician because the societal norm dictated that the physician should be a male. Which cultural dimension does this illustrate? Gender differentiation An employee from a culture with a low degree of power distance would most likely ________. expect management to solicit input from employees in making decisions An employee from a culture with a high ________ would most likely exhibit patience and perseverance and would define success over a period of years, rather than months. future orientation Which of the following cultural dimensions identified by the GLOBE program refers to the degree to which a society encourages and rewards individuals for being fair, altruistic, generous, and caring? humane orientation According to Russell Weiner, his job is to spend the franchisees' marketing money and when Domino's makes a bad marketing decision and doesn't spend their money in the right way, it affects small businesses as the average franchisee owns three stores. What additional challenges is Domino's likely to face in the 66 countries that Domino's operates? Host country laws, culture, and language Scott Hinshaw describes his job as "helping, guiding, and leading franchisees to improve their business." In the 66 countries that Domino's operates in, it is likely that he will interact with each franchisee differently; this illustrates the ________ component of having a global mind-set. cultural intelligence Based on Domino's Chief Marketing Officer Russell Weiner's description of how Domino's Pizza operates, which of the following best describes the specific type of multinational corporation that Domino's Pizza is? A global company According to Scott Hinshaw, Domino's Executive Vice President of Franchise Operations, Development, and Training, Domino's has about 9,400 franchises globally. To be successful worldwide, it is vital to have work experience abroad so that you understand the local culture and language and can develop solutions to challenges that might arise. This belief is most likely indicative of which approach to international business? Polycentric In broad terms, Domino's is a perfect example of a(n) ________. multinational corporation Omnipotent The ________ view of management asserts that managers are directly responsible for the success and/or failure of an organization. symbolic According to the ________ view of management, managers have limited control and influence over the organization's success or failure. Omnipotent Russ, a senior manager in an engineering firm, strongly believes that a manager decides his organization's future and has a plaque on his wall that reads, "I am the master of my fate." What view of management does this reflect? economic Which of the following components of the external environment includes factors such as business cycle stages, interest rates, and inflation? Post-millennials Which of the following generational cohorts is referred to as the iGeneration? Demographic In order to tailor a political candidate's message to the constituency in a particular area, her staff investigates the area's general age, race, gender, income, and family composition. What aspect of the external environment is the staff investigating? The percentage of Hispanic-Americans in the population and the workforce is expected to increase. Which of the following is a true statement about the anticipated diversity of the workforce over the next 10 years? environmental uncertainty The degree of change and complexity in an organization's environment is referred to as ________. Environmental complexity Which of the following examines the number of components in an organization's environment and the extent of the organization's knowledge about those components? Employees Which of the following groups would be considered to be an internal stakeholder of an organization? Sociocultural Teresa is conducting market research to assess the feasibility of introducing a new product. She wants to determine the values, attitudes, lifestyles, and tastes of the target market. Which component of the external environment is Teresa assessing? organizational culture The shared social knowledge within an organization regarding the values, traditions, and principles of its employees is referred to as its ________. Material artifacts and symbols At Aspen Electronics, the parking spots nearest the front door are reserved for the "Employee of the Month." Which aspect of organizational culture does this represent? rituals Zappos has a monthly ceremony in which it recognizes a member of its development content team with a "Super Awesome Description Award." This is an example of which element of organizational culture? rituals At Mary Kay Cosmetics, an annual awards ceremony is held where beauty consultants are dressed glamorously and received awards for sales goal achievements.. What element of organizational culture does this represent? material artifacts and symbols No one at Zappos has private offices. Instead of cubicles, they have a free-flowing layout that they believe encourages collaboration. This is an example of how Zappos is using ________ to build organizational culture. language Target refers to its customers as "guests" and its employees as "team members." This is an example of how the company uses ________ to reinforce its organizational culture. Organizational goals and values are clear and widely accepted. Which of the following best illustrates a company with a strong organizational culture? socialization Which of the following is LEAST likely a key component of an organization's culture? socialization The orientation program at a software company consists of a full-day session in which new employees are introduced to the company, its products, and its policies, and are assigned a senior employee who serves as their mentor. This process of helping new employees learn about and adapt to the organization's culture is known as ________. language Lockheed Martin's slogan is, "We never forget who we're working for." This is an example of how the company uses _______ to reinforce its organizational culture. customer-responsive culture SAP's motto is, "Your customers expect your entire operation to revolve around them." Based on this motto, what type of culture does SAP have? a supportive corporate culture In a survey of senior executives, over half said that the most important driver of innovation for companies was ________. Innovative culture A New York City advertising firm hands out a "Heroic Failure" award to employees whose ad campaigns were epic failures. The award is intended to foster creativity by banishing the fear of failure. Based on this, what kind of culture does the organization have? Customer-responsive culture Sansio's motto is, "Think customer first." Based on this motto, what kind of organizational culture is the company fostering? 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algebra Find the inverse of $$ \left[\begin{array}{rrr} -2 & 2 & 1 \\ 2 & -5 & -1 \\ 2 & -1 & -6 \end{array}\right] $$ Hence find the equilibrium prices of the three-commodity market model given in Question 6 of Exercise $1.5^*$. Verified answer economics Differentiate the given function. Simplify your answers. $$ y=2 \sqrt[4]{x^3} $$ Verified answer
algebra **A system of linear equations and a reduced matrix for the system are given. (a) Use the reduced matrix to find the general solution of the system, if one exists. (b) If multiple solutions exist, find two specific solutions.** $$ \left\{\begin{aligned} x+2 y+3 z &=1 \\ 2 x-y\qquad &=3 \\ x+2 y+3 z &=2 \end{aligned} \quad\left[\begin{array}{lll|l}1 & 0 & \frac{3}{5} & 0 \\ 0 & 1 & \frac{6}{5} & 0 \\ 0 & 0 & 0 & 1\end{array}\right]\right. $$ Verified answer psychology What are the primary objectives of control over inventory? Verified answer Recommended textbook solutions
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Which of the following is true about management?The management decisions are influenced by the values, opinions, beliefs & decisions of the managers- this statement is true.
What is change management quizlet?Change Management is the process of managing change and development within a business to improve the likelihood of success.
Which of the following statements is true about the universality of management quizlet?Which of the following statements is true about the universality of management? Management is needed in all organizational areas.
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Which of the following is a true statement about the changing nature of modern management quizlet?
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