This set of Total Quality Management Multiple Choice Questions & Answers (MCQs) focuses on “ISO 9000 – Quality Management System”. Show 1. According to ISO, the quality system is the organizational structure, responsibilities, procedures, processes, and resources for implementing quality management. Answer: a 2. Which of the following must not be a characteristic of a quality system? Answer: d 3. A quality system is involved in all phases from initial identification to final satisfaction of requirements and meeting customer satisfaction. Answer: a 4. Which of the following is not an advantage of implementing a quality system that conforms to ISO standards? Answer: d 5. Which of
the following cannot be considered a reason for implementing a quality system that conforms to ISO standards? Answer: c 6. Which of the following represents India in ISO? Answer: c 7. Which is the
latest ISO 9001 version in the ISO 9000 family? Answer: d 8. Which of the following is/are the advantage(s) of using the ISO 9001
standard? Answer: d 9. Which is the only standard in the ISO 9000 family to which organizations can certify? Answer: b 10. Which ISO standard
provides guidelines for auditing management systems? Answer: a 11. Which ISO 9000 family standard provides the fundamentals and vocabulary for quality management systems? Answer: b 12. Which is the latest ISO 9000 version in the ISO 9000 family? Answer: d 13. Which ISO standard provides guidance to achieve sustained success and the continuous improvement of an organization? Answer: d 14. Which of the following is not a quality management principle on the basis of which ISO 9000:2015 and ISO 9001:2015 are based on? Answer: c Sanfoundry Global Education & Learning Series – Total Quality Management. To practice all areas of Total Quality Management, here is complete set of 1000+ Multiple Choice Questions and Answers. Next Steps:
Which of the following is a basic principle of ISO 9000?Quality Principle 1: Customer Focus
As an organization, your success depends on customer satisfaction. Therefore you need to understand current and future customer needs, meet customer requirements and strive to exceed their expectations. Managing customer satisfaction is key.
What are the ISO 9000 principles of quality management?ISO 9000 Quality Management Principles. Ensure that people's abilities are used and valued.. Make people accountable.. Enable participation in continual improvement.. Evaluate individual performance.. Enable learning and knowledge sharing.. Enable open discussion of problems and constraints.. Learn more about employee involvement.. How many quality management principles are there in ISO 9000?This document introduces seven quality management principles (QMPs). ISO 9000, ISO 9001 and related ISO quality management standards are based on these seven QMPs.
Which of the following is not a quality management principle on the basis of which ISO 9000?Answer and Explanation: The correct answer is option (D) Dedication. There are seven main principles in the quality management ISO standards, but dedication is not the one principle, and all others are part of ISO 9000:2015.
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